At Sense VR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our products, services, and website. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a seamless experience and improve our services. This includes:
1.1 Personal Information
- Name, email address, phone number, and other contact details you provide when signing up, purchasing products, or contacting us.
1.2 Usage Data
- Information about how you interact with our website, apps, or devices, such as IP addresses, browser types, pages visited, and time spent on pages.
1.3 Device Data
- Data from your VR device or connected hardware, including technical information like device identifiers, performance metrics, and error reports.
1.4 Payment Information
- Billing details, payment methods, and transaction history for purchases made on our platform. (Note: We do not store full credit card details; these are securely processed by third-party payment providers.)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process orders, deliver products, and provide support.
- To improve and personalize your experience with our services.
- To communicate with you about updates, promotions, and new features.
- To ensure the security and functionality of our products and services.
- To comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- With Service Providers: Trusted partners who assist in providing services such as payment processing, shipping, and customer support.
- For Legal Compliance: When required by law, court orders, or government regulations.
- In Business Transactions: If Sense VR is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Request information about how we process your data.
To exercise these rights, contact us at contact@sense-vr.com.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can guarantee complete security. Please safeguard your account credentials and report any suspicious activity.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us to have it removed.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Please review this page regularly for updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@sense-vr.com
Thank you for trusting Sense VR with your personal information.
